FAQ
Questions? We've got answers.
Everything you need to know about challenges, donations and your data. Can't find it here? Get in touch.
About Shareity
What is the Shareity mission?
Shareity believes in doing good together. We're a platform where people raise money and put their social influence to work, in partnership with brands and causes. Your influence matters.
What is a Shareity challenge?
Anyone with a smartphone can take part. You can create a picture, video or selfie challenge to raise money for the causes you care about.
Can I start my own challenge?
Of course. Request an intro and we’ll help you set it up.
Can I suggest challenge ideas?
Yes, we'd love that. Go to the Shareity channel (the icon at the top right) and choose “challenge ideas”.
Donations
Who donates the money?
Brands sponsor challenges up to an agreed amount. When a sponsor reaches its goal, the challenge stays open but becomes “unsponsored”, and people can buy challenges to keep the campaign going.
Where does the money go?
All the money raised goes to the cause shown in the challenge.
What is an unsponsored challenge?
When a sponsor's budget runs out, the campaign can keep going. New participants are told there's no sponsor and can buy a challenge. If they do, the next people to take part see that person featured instead of a brand. You can also buy challenges by tapping the badge on the share screen in your community.
Taking part and your data
How do I share my challenge?
You're prompted to share during the challenge (Snap, Raise, Share). You can also share from your impact screen: pick the challenge and tap the share icon. If your platform isn't listed, use “copy link” and paste it anywhere.
Why do you ask for my phone number?
Each person can complete a challenge once per donation. Shareity checks this by linking every completed challenge to a phone number.
Where does my data go and what is it used for?
You upload a picture or video so a brand will donate to a cause on your behalf. The cause sees the pictures and videos, influence statistics and participant names. Shareity never gives anyone your phone number. Brands can only send thank‑you messages and rewards through the platform; they get no other information and can't text you directly. Read more in our privacy policy.
Still have a question?
Our team is happy to help. Request an intro, or contact us directly.
